Inteleos Digital Credential Wallet – Frequently Asked Questions
What is the Inteleos Digital Credential Wallet, and what will having one mean and/or do for me as a Registrant/Applicant?
Is the idea that this will be used to verify someone holding an ARDMS/APCA credential/certification/certificate?
Yes. Your employer, patient, insurance, regulators can all use this technology to verify your standing. Because you hold your wallet, you decide with whom and when to share your verified credential.
How will companies like HireRight and other verification companies, access the wallet for an individual?
You may provide a QR code linked to your verified credential directly from the Inteleos digital wallet or you may provide a unique URL that is also found in your Inteleos digital wallet.
Will Inteleos Digital Credential Wallets award and/or issue credentials?
No. The digital wallet is a digital representation of your Inteleos issued credential. Inteleos will still award and issue credentials, you will still receive a paper certificate, and have the option to hold a secure Inteleos digital credential wallet across digital devices.
Will I still receive a hard copy certificate in the mail?
Currently, we will continue to issue printed credentials while providing the opportunity to hold a digital wallet and verified credentials.
Will the digital wallet be available on phones (Android/iPhone), iPads, tablets, etc.?
Yes. The digital wallet can be accessed by signing into the portal using your browser on your phone.
How does this differ from Digital Badging?
A verified credential in a digital wallet is a record of qualifications or personal data validated by trusted sources using encryption to increase credential security and make your credentials more tamper and fraud resistant. Digital badging, however, provides visual representations of skills or achievements without as much detailed information or verification.
Would this take the place of the Registrant Directory? And/or how is it different?
For today, it will not replace the directory. However, as the number of customers grows in adopting digital wallets and verified credentials, the need for the directory may become redundant. Instead, anyone who wants to verify your credentials can do so by scanning your digital credential on your mobile phone, or by visiting a web page that will make a real-time check of your credential and its status.
Can I submit needed documents (where/if applicable) through this program to meet eligibility? Ex.: transcripts, diplomas, case logs, etc
Today, you will keep sending the necessary documents just as you always do. In the future, as more people use this technology, Inteleos might be able to check your school records, diplomas, and other supporting documents using verified credentials issued by other schools, continuing education providers, etc. Those verified credentials could also be held within the Inteleos digital wallet.
Will this replace ID card?
Not at this time.
What if I don’t trust technology or have other issues with the Digital Credential Wallet?
The Inteleos digital wallet is like your personal vault for storing verified credentials. They keep these important documents secure, accessible and under your control. The same as today, as the issuer of the verified credential, Inteleos retains the ability to suspend or revoke any credential it issues. While no technology is perfectly secure, we believe this technology offers a level of tamper and fraud resistance unlike any other before it. Certainly, much more than today’s paper-based cards and certificates.
When will the Inteleos officially launch the program?
Timelines may change, but today we anticipate officially launching in the fourth quarter of 2024. The program goal is to issue every Inteleos customer a wallet and their earned verified credentials by the end of 2027.
Is this mandatory?
Today, using a digital wallet and verified credentials is voluntary. However, we believe the features and value they will provide will make this approach a natural choice in the future.
